Reading List 8
Creative Confidence (Tom Kelley & David Kelley) - Though at times it reads like one part text book and another part advertisement for the authors' business ventures, there are good lessons and great stories inside.
Jab, Jab, Jab, Jab, Right Hook (Gary Vaynerchuk) - It's more polished than his previous book, The Thank You Economy, but it's much less impactful (a bit ironic given the name). I just wasn't really into it.
The Customer Support Handbook (Sarah Hatter) - It has some rough edges and makes a couple points I disagree with, but that's not a bad thing. This is pretty close to being an essential read, not only for people working in support, but all of tech.
The Crossroads of Should and Must (Elle Luna) - A well-written, beautifully illustrated book on pursuing the work you must do to live your best life.
The Fishermen (Chigozie Obioma) - I really tried to like this book, but I had to put it down. There's some beautiful writing within, but it meanders too much for me. Maybe I'll try it again one day.
The Egg (Andy Weir) - A beautiful, thought-provoking short story. I love this kind of writing.
Quiet: The Power of Introverts in a World That Can't Stop Talking (Susan Cain)